Terms & Conditions

This privacy policy (the "PRIVACY POLICY") applies to your use of the website of transactopaymentsolutions hosted at transactopaymentsolutions.in, the Services (as defined under the transactopaymentsolutions "Terms of Use") and transactopaymentsolutions applications on mobile platforms (Android, Windows Phone, iOS etc.) (collectively ("transactopaymentsolutions" or "WEBSITE")), but does not apply to any third-party websites that may be linked to them, or any relationship you may have with the businesses listed on transactopaymentsolutions. The terms "WE", "OUR" and "US" refer to transactopaymentsolutions and the terms "YOU", "YOUR" and "USER" refer to you, as a user of transactopaymentsolutions. The term "PERSONAL INFORMATION" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the Website for you. The Customer needs to send the following details for all the complaints: Transaction Date & Time. Product Name. Transaction details like unique ID, Amount Details of complaint We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out herein below. If you do not agree with these terms, do not use the Website. It is clarified that the terms and conditions that are provided separately, form an integral part of your use of this Website and should be read in conjunction with this Privacy Policy..

You agree to use our service only for lawful purposes and in accordance with these Terms.

By accepting to use transactopaymentsolutions Services, you agree to process returns of, and provide refunds and adjustments for, Products sold and/or payment collected through the Merchant Site in accordance with this Agreement, the Acquiring Banks’ instructions and Card Association Rules. You understand that no refund shall be processed by transactopaymentsolutions after a period of 180 days from the date of the Transaction. You shall Maintain a fair refund, cancellation or adjustment policy. Disclose its return or cancellation policy to Buyers. Not give cash refunds to its Buyers in connection with a card sale, unless required by law. Not accept cash or any other item of value for preparing a card sale refund. The amount of the refund/adjustment must include any associated taxes required to be refunded and cannot exceed the amount shown as the total on the original sales data except by the exact amount required to reimburse the Customer for postage that the Customer paid to return merchandise. If the Customer accepts returns and makes an uneven exchange of Products (e.g., the sales price is not the same), you must issue a credit for the total amount of the Products being returned and the Users must complete a new sale for any new Products. Please be aware, that if your refund policy prohibits returns or is unsatisfactory to the Customer, you may still receive a chargeback relating to such sales..

The User Online Registration Form, User E-Sign Consent, User Term and Conditions along with our Privacy Policy and Chargeback Policy (collectively this "Agreement") forms the terms and conditions of use of our services ("Services"). This Agreement is a legal document between the User (as defined below) and transactopaymentsolutions Services Private Limited ("transactopaymentsolutions", "we", "our" or "us") governing the Users' relationship with transactopaymentsolutions. (The terms "User(s)"/"you"/ "your" shall hereinafter refer to the Seller(s) and/or the Buyer(s) as the case maybe). (The terms "User(s)"/"you"/ "your" shall hereinafter refer to the Seller(s) and/or the Buyer(s) as the case maybe). This is an important document which you must consider carefully when choosing whether to use transactopaymentsolutions Services at any time. Please read the terms of this Agreement (along with Links to this Agreement) carefully before agreeing to it. This Agreement also highlights certain risks on using the transactopaymentsolutions Services together with guidance on how online payments through transactopaymentsolutions can be facilitated. You are solely responsible for understanding and complying with any and all laws, rules and regulations of your specific jurisdiction that may be applicable to you in connection with your business and your use of the transactopaymentsolutions Services.

If you create an account to take advantage of the full range of services offered by transactopaymentsolutions, we ask for and record Personal Information such as your name, email address and mobile number. We may collect and store your Sensitive Personal Data or Information (such as any Financial information including inter alia credit card, debit card details, bank account and know your customer ("KYC") documents as per RBI regulations and any other information as may be applicable) that the User may opt to save in the User account created with transactopaymentsolutions]. We use your email address to send you updates, news, and newsletters (if you willingly subscribe to the newsletter during signup, or anytime after signup) and contact you on behalf of other Users (such other Users who send you friend requests, personal messages, or other social collaboration based events). [If you do not want to receive communications from us that are not relevant to you or your use of our services, please click on the unsubscribe link provided at the bottom of such e-mails sent to you by us. We use your mobile numbers to send you transaction alerts and SMS alerts based on your preferences. If you do not wish to receive such SMSs from us, please notify us at info@transactopaymentsolutions.in to stop receiving SMSs from us. transactopaymentsolutions assures that your Personal Information will not be made public or sold to any third party .